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Terms and Conditions

Terms and Conditions

Greetings to the website users! The user agrees to the terms and conditions listed below by using this website. At any moment, ThePrintedPackaging has the right to change or update these terms and conditions without giving notification or acknowledgement in advance. It is advised that customers periodically check out this page.

ThePrintedPackaging is the owner of the materials used in product assembly. No third parties are sold the materials. Whether ThePrintedPackaging gives out free samples or uses any other means to highlight the calibre of their goods is within their authority.

Apart from the content found on the sites, you can also evaluate, buy, order, and finish items, design services, and transactions (“Services”).

Please do not use the sites and leave right away if you do not agree to these terms. WE RESERVE THE RIGHT, WITHOUT PRIOR NOTICE, TO CHANGE OR MODIFY THESE TERMS. If we post changes to these terms, your continued use of our sites will be interpreted as your acceptance of such changes. Unless we specifically notify you otherwise. When purchasing things, there could be additional terms and conditions that apply, such as shipping and return guidelines. By using the sites, you agree to the terms and conditions.

You acknowledge that, without our prior written consent, you will not access the Websites using any robot, scraper, or other automated method. 

Order Eligibility/ Criteria

Only goods and services that are available for delivery to your location and are listed on the Sites can be bought. TPP does not, however, guarantee that the goods and services offered on the Sites are suitable or accessible for use worldwide. 

Fees/ Charges

TPP will charge your credit card or any payment method that TPP accepts for all fees associated with any goods and services that are offered on the sites. You agree to pay TPP for any costs needed to recover amounts owed, including legal expenses, if legal action is required to collect on balances owing. All Internet access services and telecommunications services required for using the Websites must be purchased by you, and you are responsible for covering the associated costs. 

Specifications, Content, And Products

Details on the goods and services that are offered for sale are posted on the websites. Included in the prices are not any relevant taxes. The characteristics, information, offerings, prices, and specifications of any goods and services mentioned or shown on the Sites are all subject to change at any moment and without prior notice. 

Packaging can differ from what is seen. Although we do our best to correctly show the features of our goods, including the relevant colours, we are unable to guarantee that your computer will display these colours accurately since the actual colour you see will depend on your system. Any items or services that are listed on the Sites at any one time do not indicate or guarantee that they will be available at that time. Some factors can sometimes cause a delay in the production or delivery of a particular good or service. If this happens, we’ll do our best to let you know about the delay and update you on the new delivery date.


You guarantee that the things you purchase will only be used legally by making an order. All of the prices shown here are subject to change without notice and are based on current expenditures. Additional agreements between you and TPP can govern payment periods and amounts. Although it is our practice to confirm orders by email, receiving an email order confirmation does not signify that we have accepted the purchase or that we are offering the goods or services for sale. Without giving any previous warning, we retain the right to restrict the amount ordered of any product or service or to refuse service to any person. Before accepting and/or shipping any purchase, we can additionally need information to be verified. 

Shipping Limitations

Orders will be sent to the address specified by the buyer as long as the delivery address complies with the guidelines and limitations on shipping that are posted on the Sites. Every purchase made via the Sites is conducted by a shipping agreement. 

As a result, once the things are delivered to the carrier, you become the owner and bear the risk of loss for whatever you buy from the Sites. It is your responsibility to notify carriers of any missing or damaged packages.

Users Content

Our custom design services are primarily meant to enable you to submit your own material (“User Content”) so that you can create personalized packaging (the personalized substance being called “Product”). To contribute user content to the services or make transactions via the sites, you must be at least eighteen years old. 

You thus give TPP a non-exclusive right to use, print, copy, transmit, and distribute your User Content only to fulfil your purchase for the Product. Additionally, TPP can sometimes ask you for permission to show the item—including your User Content—as an example of TPP’s possibilities. You guarantee and signify that you own all rights required to use the User Content and to provide TPP with the permissions mentioned in this section. For any User Content you post on the Services, you alone are accountable. 

Uploading any Prohibited Content (as defined below) to the Services is prohibited. Although you understand and agree that TPP does not pre-screen User Content and is under no duty to monitor the User Content you post into the Services, TPP retains the right, in its sole discretion, to decide whether User Content comprises Prohibited Content. TPP can cancel your purchase without requiring more information from you if it finds that the User Content you submitted contains Prohibited Content. “Prohibited Content” refers to the following: 

(i) copyrighted content that is made available on the Services without the owner’s express consent; (ii) content that we deem offensive, abusive, deceptive, or in any other way inappropriate; (iii) unlawful content; (iv) content that could inadvertently cause harm to children; and (v) content that infringes upon the rights of others.

Cancellations Of Custom Orders

Since our items are built to order by your exact requirements, no refunds can be applied to any custom-produced orders. It is your responsibility as the client to ensure that the size, artwork, number, product type, and print choice of your final product are all accurately specified in your purchase. Any mistakes the consumer makes throughout the ordering procedure are not TPP’s fault.

Information Accuracy

TPP has worked hard to ensure that the dimensions and design of all customisable items seem as true as possible, and to present the colours, photos, and art submitted or displayed inside our Online Art Editor as exactly as feasible on the internet. However, as this depends on your computer system, we cannot guarantee that any colour on your computer monitor will appear accurately. Every refund or reprint will be evaluated individually, and TPP will have the last say on whether to provide one or not. If TPP, in its sole discretion, chooses to replace any items or to return or credit to you any money paid for an arrangement, the replacement, return, or credit will serve as both your exclusive remedy and TPP’s whole, exclusive, and only obligation about that transaction.

Returns and Conflicts

If TPP decides to repay you for any sums, you acknowledge and agree that the method of repayment will be the same as the initial payment method (such as a credit card).

You acknowledge that TPP can allow a third-party vendor to handle and attempt to resolve any disputes you can have regarding charges made on your credit or debit card. This authorization can include TPP giving the vendor access to your name, physical address, phone number, email address, and the first six and last four digits of your credit or debit card number.

In an effort to resolve the dispute, you consent to TPP sharing this information with the third-party vendor, who can then share it with your credit/debit card provider, the bank that issued the card, and TPP’s merchant processing firm. TPP will make every effort to get an agreement from the third-party provider to maintain the privacy of such information.

If TPP disputes valid charges made to your credit or debit card and it turns out that your claim was not genuine, you agree to pay TPP back for any costs (including bank and legal fees) spent throughout the dispute resolution process.

Links To Third Parties

While maintaining or establishing connections to the Sites from other websites is not prohibited, we do retain the right to demand that you deactivate or delete any such link at our request if we decide, in our sole discretion Links to websites that are not owned, operated, or under the control of TPP or its affiliates can sometimes appear on the Sites. 

These links are all given to you just for your convenience. You will exit the websites by clicking on these links. Any content, materials, or other information found on or accessible from any other website is not our responsibility, nor that of any of our affiliates. In relation to any other website, any content, materials, or other information found on or accessible from any other website, or the outcomes you can get from using any other site, neither we nor any of our respective affiliates endorse, guarantee, or make any claims or guarantees. You use any websites you choose to visit via links to or from our sites at your own risk.

Unsuitable Material

It is against the law for you to email or upload any content that is illegal, threatening, defamatory, or disrespectful, or that might incite or constitute behaviour that would be prosecuted in court or result in civil responsibility, among other legal violations. Penalties, both criminal and civil, can be imposed on the sender and his/her representatives for such infractions. 

Security And Account Registration

You are aware that to view some content or make a purchase, you can need to register. In exchange for using the Websites, you agree to (a) provide, as requested by the Websites’ registration form, true, accurate, current, and complete information about yourself and your company (the “Registration Data”); and (b) maintain and promptly update the Registration Data to ensure that it remains true, accurate, current, and complete. 

TPP has the right to suspend or terminate your account and refuse any and all current or future use of the Sites (or any part thereof) if you provide any information that is false, inaccurate, not current, or incomplete, or if TPP has reasonable grounds to suspect that such information is false, inaccurate, not current, or incomplete. Confidentiality and the safety of your password and account are solely your responsibility. Additionally, you bear full responsibility for any actions taken using your account.

You commit to alerting us right away to any unauthorized use of your account or other security violation that you become aware of. 

It is your responsibility to implement security measures that are appropriate for your circumstances and the way you want to use the Sites and the Services. In some situations, we can be required by law to disclose user billing, accounts, User Content, usage documentation, and associated information (e.g., in response to a subpoena, demand, order, lawful process, or to preserve our rights, clients, or company).

You should take the necessary precautions to secure your personally identifiable information since anybody who can access your accounts will be able to access your information. 

Statements And Guarantees

You guarantee and represent that: (I) you are at least eighteen years old, that you are able and competent to enter into these Terms, and that you have read, understood, agreed to, and will abide by the terms and conditions herein. (ii) You have read, understood, and agree to be bound by the terms of these Terms. (iii) You are the owner of the user content that you submit, and the user content does not violate any third party’s property rights, intellectual property rights (such as copyrights, trademarks, or official document), or other rights. 

Additionally, you affirm that there are no disagreements about any intellectual property rights, other rights, or rights related to any portion of the user material. 

Warranty Disclaimer; Liability Restrictions; And Indemnity

  • No written or spoken advice or information gathered from companies, publications, websites, goods, or suppliers shall establish any guarantee unless specifically stated above.
  • We make no representations or warranties about the continuity, timeliness, security, or error-free nature of the services you utilize.
  • We make no guarantees about the accuracy or dependability of the results that can be received by using the service.
  • You acknowledge that we can sometimes suspend the Service for an indeterminate amount of time or terminate it at any moment, without providing you with prior notice.

You specifically acknowledge that the whole risk associated with using—or not using—the Service rests with you. Without any representation, warranties, or conditions of any kind, either express or implied, including without limitation all statutory warranties and implied warranties or conditions of merchantability, merchantable quality, fitness for a particular use or purpose, durability, title, and non-infringement, the Service and all Products and Services delivered to you through the Service are provided “as is” and “as available” for your use.

By accepting this agreement, you undertake to keep TPP, its officers, directors, employees, shareholders, affiliates, agents, successors and assigns blameless from and against any losses, expenses, damages, and costs arising from any breach of these terms, including reasonable lawyers’ fees. 

Business, its officers, directors, employees, shareholders, affiliates, agents, successors or assigns, and any other party involved in the creation, production, or transmission of the sites shall not, under any circumstances, be liable to you or any other person for any indirect, special, disciplinary, incidental, or consequential damages (including, without limitation, those resulting from lost profits, lost data, or business interruption) arising from the use, inability to use, or results of the use of those sites, any site linked to the websites, the materials and information contained on any or all of those sites, or any products or services acquired through or from the websites, whether or not such damages were anticipated.

You acknowledge that your only option in the event of an issue with any material or the sites is to discontinue using them. 

You acknowledge that the only available recourse, if any, for any issues arising from the goods or services you bought on or through the websites is to request a return and refund for such goods or services in accordance with the procedures for returns and refunds stated on the websites. TPP’s responsibility to you, for any reason whatsoever, will never be more than the amount you paid TPP for the product or service that gave rise to the liability. 

Applicable Law

By using this website, you acknowledge that any disputes arising from your use of it and the purchases you make of the goods made available via it will be governed by the laws of the State of Illinois, disregarding considerations of conflicts of laws. We are the owners of the specific website, www.theprintedpackagingcom, and we operate from UK. By using this website, you acknowledge that any disputes arising from your use of it or from the purchases of goods made available via it shall be resolved under the laws. 


For any reason, or for no reason at all, you or we can suspend or cancel your use of the Sites or your account. Any orders you make or payments you pay via your account before such termination are your sole responsibility. 

General/ Overall

We cannot promise constant, secure, or uninterrupted access to our websites or services, and a variety of uncontrollable circumstances can prevent the websites from operating as intended. If any clause in these terms is found to be illegal or unenforceable, the other clauses will continue in effect. You acknowledge that TPP, in our sole discretion, can automatically assign these Terms and any incorporated agreements. Our inaction about a violation committed by you or others does not absolve us of our obligation to take action regarding further or comparable violations.

The whole understanding and agreement between us about the subject matter hereof is included in these Terms. These Terms must not be interpreted in a way that would be detrimental to the party that drafted them. 

Ownership And Copyright

TPP, its licensors, sellers, representatives, and/or its material providers own all of the material contained or shown on the Websites, including without limitation text, pictures, photos, moving images, sound, and samples (“Content”). Trade dress, copyright, moral rights, trademarks, and other intellectual property laws protect every aspect of the websites, including but not limited to their overall layout and content. The websites and services can be used for the intended purpose for which they are provided. 


TPP or its affiliates, partners, vendors, or licensors own all trademarks, service marks, and trade names that are used herein, including but not limited to the TPP name, the Business corporate logo, the site name, the website design, and any trademarks (collectively, the “Marks”).

Without the prior written consent of TPP or the applicable copyright owner, you are not permitted to use, copy, reproduce, republish, upload, download, post, transmit, distribute, mirror, or modify TPP trademarks in any way, including in advertising or publicity related to the distribution of materials on the Sites. It is prohibited to use TPP trademarks on any other website or in a network computer environment. Unless prior approval is obtained, TPP forbids the use of its trademarks as a “hot” link on or to any other website.

Whole Agreement

Any past understandings or agreements (oral or written) are superseded by these terms and conditions, which constitute the whole agreement between you and TPP.

Changes To The Terms And Conditions

The most recent version of the Terms & Conditions is always available on this page for your perusal. By publishing updates and modifications on our website, we retain the right, at our sole discretion, to amend, modify, or replace any portion of these Terms of Service. It is your duty to regularly check our website for updates. After we publish any modifications to these Terms and Conditions, your continuing use of our website or access to the Service means that you agree to those changes. 

Details About How To Get In Touch

Questions about the Terms and Conditions should be sent to our support staff at customerservice@theprintedpackaging for the fastest response.


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